again again and again out of order. why is there a status when its not correct. worst service ever.
Thank you for informing our team about this issue, and we're sorry to hear that our ATM was not available on your last visit.
Our team has identified an issue with the way in which the statuses of our terminals are reported to external third-parties. It appears as though some internal features, and status changes, are not being reported.
We're promptly looking for a solution and will endeavour to have status shown more accurately in the future.
Was not working Saturday 17 or today Monday 19 March. I sent Värdex Suisse AG an email and they answered "We're about to solve this problem but I cannot give you a statement when the ATM in Basel will work again."
Thus, the machine will be working again, errr when it's working again.
If an ATM is experiencing technical issues , our team will request that a maintenance crew review the problem ASAP.
Unfortunately, we can never provide our customers with a specific date or time, about when a maintenance crew will be available to service the ATM. This means that in certain circumstances, based on location or type of technical fault, ATMs are looked at faster; in others, the service can take slightly longer.
We appreciate your feedback and understanding. Should you require any additional information regarding the issue, please don’t hesitate to contact our team.
Ausser Betrieb seit letzter Woche - Anscheinend ist die Papierrolle leer.
Wenn's daran schon scheitert.
ATM very easy to use and understand. I bought some BTC's but Paper Wallet was not Coming - i called Support number and they solved it very quick and easy - Thank you for your great support!
Used it several times in the last month (crypto currencies were depressed early in 2018). Machine worked well each time (with euros and Swiss francs) Only once a large Swiss note was rejected by the machine but the 'Wechsestube' changed it for smaller notes.
Operator's name: Vaerdex Suisse AG
Support phone: +41 41 508 78 00
Support email: firstname.lastname@example.org
On the map: All Vaerdex Suisse AG bitcoin ATM locations
Location: UMC Change & Wechselstube GmbH Basel
Address:Clarastrasse 30Basel 4058Switzerland
Open hours:Mon-Fri: 8:30 am – 5:15 pmSat: 8:30 am – 12:15 pmSun: Closed
ATM Type: General Bytes
Direction: Fiat ⇄ Crypto
Fees: Buy 6.3%, Sell 7.7% from BitcoinAverage
Bitcoin machine is installed at UMC Change & Wechselstube GmbH Basel in Basel.You can buy and sell bitcoins for cash here.
WARNING! Have you been suggested a job opportunity and then asked to send bitcoins using ATM? Or found a great deal, e.g. car on craiglist, and was asked to pay in bitcoins using ATM? You are highly likely a victim of a scam. Read FAQ for details!