Hello I sold btc, I'm waiting for 1 hour and other 2 peoples longer than me, 5 hours. When will I receive my money?
Hi, you can check in the blockchain . in order to avoid this problem you have to send btc in priority mode (high miner fees).
Hi I sold some btc on February 22nd and it was impossible to withdraw. I just tried again and same message ". please come back later". Can you please fix the issue because I need my money.
Hi, the bug is fixed. best regards,
Sent my BTC but couldn‘t withdraw my money. The ATM is not working
Hi, the bug is fixed now. best regards,
is it working now? or still no cashout? maybe a bit mor maintenance and fixing the horrible fees
Hi, we charge current network fees and the fees are calculated accordingly. thanks for doing the calculations correctly
Cash transfersnot arriving since 2 days. Can't Cashout any bitcoin. Sent to the Atm but it hasn't arrived since 23 hours. Several people waiting for their Ticket to Redeem for cash.
the problem has been solved in the meantime. Best regards,
The machine does not receiv any bitcoin. I'm waiting since yesterday
the problem has been solved in the meantime.thank you for your understanding Best regards,
Hello, this ATM is currently out of paper since yesterday.
Is there a regular maintenance schedule?
I asked the staff around but they have no clue.
It would be nice if they know and if maintenance was more regular. Thank you.
Hello , the atm working fine from this morning.
Was not working yesterday evening 7pm, seems to be network issue
the exchange we use are in maintenance for an update. the connection will be restored in the coming hours. please excuse us for the inconvenience
"Not enough bitcoin available to proceed buy." After I put first 50Euro bill into ATM.
Lokasyon yanlış. Bahnhofplatz ochner sport un tam altında. Merdivenden in sola dön mabile zone nin içinde
the machine is at the Zurich station at Western Union, MobileZone entrance.
She is on duty.
after login process, the printer for the paperkey is not working. no paperkey available.
problem is solved. in case of problem please send an email to firstname.lastname@example.org or email@example.com
Today your atm have problems with accepting 100 chf notes, I was 15 minutes there,trying to buy some bitcoins. At the end, I buyed but price was 6618.34 chf and on operators site "bity.com" it was not more then 6200 chf.
Not working. Says current transactions limit 0chf.
The problem is solved. sometimes the network requires a wait time because we have to wait for confirmation before releasing bitcoins. thank you for your understanding
for the past weeks the operator of this ATM ( both EY & HB locations) has not funded this machine.
It seems the operator has been holding their cash because of the bitcoin price increase?!?
Not good for the crypto community!
Hi, we apologize for the inconvenience we had a technical problem that is currently resolved. thank you for your understanding. Best regards.
not working/usable: maximum buy limit is set to 7CHF
The machine says "ausser Betrieb" / "out of service" on 2017-08-23 at 9:30am.
Hi, After checking, the btm works perfectly. Best regards
Works nicely. Open on Sunday too. High volume transactions possible (I am not sure what is the limit, maybe 5000 CHF).
Scanner for ID and QR Code is somewhat broken. Image is very blurry and QR-Code was not recognised.
It is possible the camera sometimes needs time to focus the image. However, you can use the machine and take several transactions without having to insert your identification document. thank you for your understanding
this machine just ate a 200 chf bill and i cannot get it out anymore, i wrote and called support but no answer yet. this is ur time to shine bitty.
i broke it by inserting money in a atm, thata fairly said, sooo saaad :-)
please help me and get this machine in shape, its always breaking down
Someone had fun to damage our machine which caused a disturbance. Sorry for your bad experience. Now the machine works perfectly. thank you for your understanding
This is still broken, cash is still not being dispensed, I tried again after they reported it fixed, but it still did not dispense cash, I have to try and get another refund!
Said it was working, just tried it again, same issue, still not dispensing cash!
doesnt take the money, it puts it ojt again afer scanning
Hello, sorry for this inconvenience. After checking the machine we found a 100chf note torn into the device which to disrupt transactions. The BTM is operational again. Best regards
Cash dispenser has error, cash could not be released.
Operator's name: BitC Sàrl and Bity SA
Support phone: +41 78 851 13 30
Support email: firstname.lastname@example.org
Location: Western Union Corner Services Shopville Mainstation
Business phone:Show number →043 497 22 55IMPORTANT! In case of issues or questions about bitcoin ATM – please contact operator instead.
Address:Bahnhofpassage 1, UGHalle BanhofplatzZurich 8001Switzerland
Open hours:Mon-Fri: 9:00 am - 9:00 pmSat-Sun: 9:00 am - 9:00 pm
ATM Type: General Bytes
Direction: Fiat ⇄ Crypto
Fees: Buy: 3%, Sell: 1%
Limits and verifications:
5000CHF or EUR per transaction
Bitcoin ATM is installed at Western Union Corner Services Shopville Mainstation in Zurich.You can buy and sell bitcoins for cash here.
WARNING! Have you been suggested a job opportunity and then asked to send bitcoins using ATM? Or found a great deal, e.g. car on craiglist, and was asked to pay in bitcoins using ATM? You are highly likely a victim of a scam. Read FAQ for details!