Out Of Order
Unknown network error
That's what is on the screen
Sorry it was out of order. It has been fixed. We also post on our website when a machine goes down with an ETA of when it will be fixed. Thank you!!
The machine does not reimburse your funds after one confirmation. It takes a really long time.
I tried contacting the phone number, but got no reply. I'll try to update this if ever get my funds back.
No longer works efficiently. I had to put in ID and take a picture to buy 100 dollars worth of btc. Took hours to get my information confirmed. Had to make a second trip. Machine went black while another person was scanning their ID. Just use an exchange at this point.
We try to confirm customers who want to register within 15 mins. Please let us know when you did your transaction and we will look into why it took so long to get you registered.
This location is now worthless. Every transaction requires ID and charges more than every online website. Your better and faster deal is pretty much anything else.
Sorry you feel that way. Rates have been the same since November of last year.
The machine works, but isn't your best value, by far. Can sometimes take a strangely long time to confirm. It does do multiple crypto now though, but it's all reflective on the btc price pretty much.
It's always been reliable and fast when I've used it. It used to support more coins but now its not as many. Please bring back BCH and XMR if possible.
Added BCH, it's the far right option, the Green bitcoin symbol, labeled BCH. Hopefully more coins will be added soon! Thank you!
Machine is frozen at the “touch screen to begin” page. Machine is unresponsive
Sorry about that.. It's back up and fixed.
You can always call and we can fix it within a minute.
Screen frozen on a screen that shows the various crypto prices.
Sorry we didn't catch that before you went to machine.. You can always call and we can get it going again within 30 secs.. Thank you!!
Machine appeared to be working, scanned my wallet address, ate $260 of my cash, then went black. Called operator 6 times no response. Please respond
Sorry, we were on the other line but we are able to fix and confirm you received the btc.
Nothing happens when you touch the screen, waited ten minutes in between and tries again and the same thing happened.
The machine is plugged in but screen is black. May need to be reset
Yes, we went and fixed it.. Sorry about that!!
This is me again from the last review, thank you Mike for the response but there must be a misunderstanding. I bought $100 on Feb 1, Kraken rate was ~$8,600, got .010289BTC at ~$9,700 rate on receipt (13% total fee). If you have a $7 miner fee then what else could be wrong here?
Terms+Condition said"miner fees were higher due to demand"even thoBitcoin had been sinking for1month.The screen saidKraken rate was at ~$8,600,receipt says ~$9,719(13% fee).Confirmed within1hour
Thanks for the service.Please put current fee& miner fee info onscreen b4purchase
Thank you for the comment. The pricing on the screen is the correct pricing, it's the receipt that's wrong and we are trying to work with the developer on updating the correct pricing. If you look at the blockchain.com and plug in your address, do the math it will correspond with the amount on the screen. We are really sorry the receipt is incorrect and working very hard on updating. One thing we've done is shared our API with coin atm radar to show what the rate is to help eliminate the percentage rate errors. Give us a call anytime and we can look into your transaction. Thank you! Mike
Browsed the reviews before coming. The ATM did work, but confirmations took forever. Half the day. I also didn't get a text after one confirmation as it advertised. The actual buy price was 7.5% and sell price was 9.5% and didn't match the "check online" feature here on coin ATM radar.
Sometimes it works, sometimes it doesn't. Selling though, definitely exceeds 8%. It's there, but I would recommend local bitcoins and paxful., You end up getting a list of local people who are actively trading all forms of coin to cash and vice versa.
Thank you Mike for helping me today! I used the machine last summer w no problems but I had questions about the timing & fees today. He explained how the fee structure works (showed me this website so I can check) Also showed me how to check blockchain for my buy when I didn't see it in my wallet :)
The machine actually, normally charges between 6-9% fees., Not including the miner fee. Yesterday it was charging 11%. States it pulls prices from bitcoinaverages, but it doesn't. The machine's live price displayed never matches the live price shown through krakens api or bitcoinaverage.com
Please point to where we advertise pricing using bitcoinaverage.com. We have always used kraken and have even state on this site we use kraken pricing. The machine shows the price of kraken and the percentage we charge built in. When you texted us last night, we took and shared with you screen shots of showing kraken's ($10,550 ) pricing and the wallet you were using of bitcoinaverage.com ($11,371) pricing and the spread between the two were over $780, which didn't even match any exchange out there at the time..bitstamp ($10,500) , and kraken ($10,550). When you compare pricing, please ensure you are using kraken pricing and not another exhange to get the correct percentage we charge; apples to apples. Thank you for texting us and asking how we charge.
'Could not connect with server' error message. Drove from Vancouver because wanted to test LTC functionality.
Sorry for the late reply..any time you see an error, just reach out to us and we can remote restart it. We also update our site with any of our machines down to help save any driving for a down machine. Thank you!!
Not working as of : 5:46 PM, Dec 28th 2017. Fails to send SMS verification. Called Bitcoin NW support number.a pre-recorded message explained that the internet is out to it with an unknown repair ETA.
This is the second time in a week I have driven 30+ miles to find it inoperable.
We are updating the website anytime one of the machines isn't working. The SMS verification was down due to a 3rd party glitch. We solved the problem later that day. We always try to answer the phone and if not, we have the voicemail set for that latest updates.
works great! solid price too thank you, went through where coinbase fails ;)
This owner/operator, with his two ATMs (Clackamas & Salem), are the real deal. A straight up way to buy, run by a straight up guy who cares about his customers. Always available via text for questions, issues (of which there are few, and even those are to protect the consumer)! Thanks, Mike!!
Easy to find and easy to use. Great alternative to waiting for an online account to be approved
Excellent experience everytime. The software and interface is smoother than every other local ATM. The fees are fair for the convenience and quality. The owner personally responded and apologized when the system was down for a short time. Use this ATM!
I've been using this ATM for over a year, back when it was located at Pioneer Square. I have never had a bad experience, in fact it is always a smooth transaction. I hope they never move it out of Portland area. Thanks BTCNW!
Operator's name: BitcoinNW
Support phone: 503.985.8066
Support email: Mike@BitcoinNW.com
City: Portland, OR
Location: Clackamas Town Center Shoppig Mall
Address:12000 SE 82nd Ave 3000Happy Valley, OR 97086USA
Open hours:Mon-Sat: 9:00 am – 9:00 pmSun: 10:00 am – 7:00 pm
ATM Type: General Bytes
Direction: Fiat ⇄ Crypto
Fees: Buy 3.2%, Sell 6.7% from BitcoinAverage
Limits: Buy: USD 3000/txn, Daily: USD 3000
Limits and verifications:
$300 per 30 days buy/sell - SMS verificationOver $300 need to register using govt. ID and SMS verificationup to $3000 per day
Bitcoin machine is installed at Clackamas Town Center Shoppig Mall in Portland, OR.You can buy and sell bitcoins for cash here.
The rate charged at our machines is 5% above Kraken spot price for buys, and 5% below for sells. Additionally, there is also a $5 flat fee for each transaction, which is automatically calculated in the price quote that is displayed on the machine. These rates and fees can change without notice.
WARNING! Have you been suggested a job opportunity and then asked to send bitcoins using ATM? Or found a great deal, e.g. car on craiglist, and was asked to pay in bitcoins using ATM? You are highly likely a victim of a scam. Read FAQ for details!