Has been “offline” and non operational for three days now.
Hi, thanks for taking the time to leave a comment. The Post Office at Moorgate is experiencing internet connectivity issues at the moment. The ISP has been informed, we're just waiting on them to implement a solution which should be this coming week.
Sorry for any inconvenience! SatoshiPoint machines are linked via API to CoinATMRadar so the online/offline statistic is accurate. Additionally if you wanted a callback when it is online drop a message with your phone number using the instant chat SatoshiPoint.io we'd be more than happy to send you a message to keep you from having to keep checking back.
Machine says it does not have enough BTC for even a £20 transaction
Thanks for taking the time to report this. From time to time Bitcoin transactions take longer to confirm than would be expected . It's quite rare, but when this happens within our systems it results in what you experienced. We are sorry for any inconvenience. We have instant chat at SatoshiPoint.io weekdays 10am-6pm and Saturday 10am-4pm, if you ask there they will be able to give you information in real time so you're not hanging around waiting.
Many thanks for your support,
I inserted £200 into the machine and received a receipt. But I have received zero bitcoins to my wallet. I've used Satoshi machines dozens of times before and this is the first time this has happened.
Hi, we're sorry to hear your Bitcoins are taking longer to arrive today. This is due to a rapid and significant increase in transactions on the bitcoin network in the past couple of days. If your purchase has not arrived within a couple hours please contact us at 02030266037, email@example.com or using the instant chat service on our site and we will investigate your issue. Your investment through SatoshiPoint is guaranteed.
Without specific details of your transaction I can't tell you more on here but I am sure it will be with you shortly as the machine 99.9% of the time informs the customer if there was an internet issue or a problem sending the coins.
We are here if you need us.
Hope you have a great day,
very quick and easy, I had a coffee waiting for bitcoin to confirm but it had already confirmed !!!
will try Ethereum.
Thank you very much for the feedback!!
Really easy, just scan wallet and put in cash. Cash ATM round corner so very easy. Pretty average fees, litecoin received almost instantly, ether took about an hour.
The Problem is that pin located on the map is not correct.
It is on London E6 7FF but adress mentioned below is
45 London Wall
London EC2M 5TE
Fix it please. Thank you!
Machine was out of order when I arrived. Needs fixing.
We're sorry you were unable to trade on this occasion. Please know we have replaced this machine with a more reliable machine and it is 100% operational. If in the future you'd like to double check the status of a location before you visit you can contact us via the instant chat on our website or via 02030266037 to reach our helpdesk (until 6pm Monday-Friday and 2pm Saturdays)
Machine is offline, shopkeeper says not his responsibility. Phoned satoshi, they're closed. Can't collect cash for sold BTC.
We're sorry this machine was offline when you visited. Please know this is machine has been replaced with a more reliable build and is 100% operational now. Our helpdesk is open until 6pm Monday-Friday and 2pm Saturdays on 02030266037. If you ever find yourself in this situation again out of hours there are many more of our machines in the area where you can withdraw your ticket.
Operator's name: SatoshiPoint
Support phone: 020-3026-6037, 020-3026-6038
Support email: firstname.lastname@example.org
Information for customers:If you should experience a problem during your transaction get in touch by email or phone.Leave your NAME, RECEIPT NUMBER, WALLET ADDRESS, SP ATM LOCATION and HOW MUCH BITCOIN / MONEY was involved.One of our team will get back to you as soon as possible.
Operator's working hours:Lines are open:Mon-Fri: 10am - 7pmSat: 10am - 4pmSun: phone lines are closed
On the map: All SatoshiPoint bitcoin ATM locations
City: London, UK
Location: Post Office - Moorgate
Address:45 London WallLondon EC2M 5TEUnited Kingdom
Open hours:Mon-Fri: 7:00 am - 8:00 pmSat: 9:00 am - 1:00 pmSun: Closed
ATM Type: General Bytes
Direction: Fiat ⇄ Crypto
Fees: Buy 7.4%, Sell 5.1% from BitcoinAverage
Limits: Buy: GBP 2000/txn, Daily: GBP 24000
Limits and verifications:
£0 - £500 No verification£501 - £1000 ID scan verification
Bitcoin ATM is installed at Post Office - Moorgate in London, UK.You can buy and sell bitcoins for cash here.
WARNING! Have you been suggested a job opportunity and then asked to send bitcoins using ATM? Or found a great deal, e.g. car on craiglist, and was asked to pay in bitcoins using ATM? You are highly likely a victim of a scam. Read FAQ for details!