The machine is not able to print the paper wallet. Might be jammed
Did phone authentication, machine demanded government photo identification.
As part of our compliance requirements, we need to verify identify for transactions of a certain dollar amount. However the identify verification process also is triggered when there is a low wallet balance on machine, which is the more likely scenario in this case. We are working on making sure the kiosk has an available balance in the future and apologize for the inconvenience. For small transaction you are not required to provide an ID.
Buyer now has to have ID to Purchase bitcoin. It wasn't like that before. So, despite trying 7 times, it could never verify my identity. Also, I thought bitcoin was supposed to have some privacy to it. After this experience never using this currency again or ATM again period.
This ATM is actively maintained and supported. Due to certain vendor restrictions (not Bitaccess) and high demand, we have a limited supply of bitcoin to fund the machine at certain times, so there are instances where it runs out and we are unable to replenish immediately. Don't hesitate to call or email and we will try to address your concerns as quickly as possible. We apologize for any inconvenience.
the machine works perfectly. the bitcoins arrived in the wallet instantly
Works when needed, buying and selling. Great customer service.
Operator name: Alpha Bitcoin
Support phone: 402-590-5606
Support email: firstname.lastname@example.org
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Location: Jones Bros Cupcakes
Business phone:402.884.CAKE (2253)
Address:2121 S 67th StOmaha, NE 68106United States
Open hours:Mon-Thu: 7:00 am – 9:00 pmFri-Sat: 7:00 am – 10:30 pmSun: 8:00 am – 8:00 pm
ATM Type: BitAccess
Direction: Fiat ⇄ Crypto
Fees: Buy 7.0%, Sell 7.0%
Details: The BitAccess machine is installed in Jones Bros Cupcakes cafe in Omaha, Nebraska. The Bitcoin machine is provided by Zenbox and is operated by Alpha Bitcoin.
WARNING! Do not purchase bitcoin for third parties you don't know. You may be a victim of a scam. Read FAQ for details!