6/7/18 machine seemed operational, it wouldn't scan coinomi wallet QR code. The camera was working but didn't scan either my BTC or ETH wallet on my phone. Brightness turned up full and I am certain the problem was with the machine, as I have used the coinomi wallet on my phone many times before.
Thanks for taking the time to inform us about this. The machine appears to be working properly now. The Coinomi wallet itself should not be the issue, historically this issue has occurred when the machine cannot reach the sever to verify the address. We will investigate why this happened on this occasion and we are sorry for any inconvenience.
Thank you again,
Just checked now, still down. Black screen with no response.
We switched the machine at Nincomsoup for our newest model today so we were down briefly during removal and install which could have been the reason you found it off. There is a brand new machine at this location now. Coin ATM Radar is linked up with this machine and provides an accurate and up to date information about the state of services.
Sorry for any inconvenience and thanks for taking the time to inform us about machine outages.
Works for buying but no selling. In fact it does not even give the option to sell.
This was due to an issue with the note dispenser which has now been replaced. All systems are fully operational again now.
Sold Bitcoin for cash here no problem and bought lunch at Nincomsoup while I waited for confirmations, great experience.
That's great thank you for the positive feedback! Hope you have a great day.
Worked the last two times I was there last week. It takes *forever* to recognise your QR code, but gets there in the end. Minimum deposit is £20 but after the first you £20 you can top up with £10s.
Thanks for the feedback! You should now find it easier to scan your code at the machine. Also we are working with our manufacturers to try and work out a more elegant way enforcing the £20 minimum as many people naturally will have £10's and £5's which will hopefully be implemented soon.
Initially would not accept even a £10’ purchase as this was above the allowed limit and now is not responding when attempting to scan QR code.
The machine has a £20 minimum purchase. Due to limitations of the way the machinery handles money the manufacturer has decided the best way to enforce a £20 minimum is by the first note being a £20 note. We are working with them to produce a more elegant solution.
With regard to the QR scanner this has now been rectified and the machine is fully operational again. If you'd ever like an update before making a journey you can contact us via the instant chat on our site or on our helpdesk at 02030266037 Monday - Friday until 6pm and Saturday until 2pm
the atm was not working when I visited three days ago.
Thank you for that. The machine is online and fully operational. If you call the helpdesk on 02030266037 when you're at the machine normally they can make it work for you.
BTC to fiat works here! I've wasted two days trying to find a Bitcoin ATM in London that's not out of service for crypto to fiat, and after yesterday's apparent receipt paper outage, I finally sold BTC for cash successfully.
Thank you for your feedback!
The machine did not print a receipt with QR code for two attempted crypto to fiat transactions on 17 Oct 2017. Perhaps it was out of paper.
Unfortunately the paper feed had malfunctioned at this time but is 100% working now. Sorry for any inconvenience caused by this. If in the future you'd like an update before making a journey feel free to contact us on 02030266037 until 6pm Mon-Fri and until 2pm on Sat.
Cannot sell at this Bitcoin atm only buy option is available for some reason, waste of my time
Due to huge demand to sell for cash, machine had run out of money. The next closest two way machine is Rathbone News near Tottenham Court Rd station.
Apparently no BTC available to buy. Was told by a man trying to use the machine ahead of me.
i tried to buy bitcoins and it said not enough btc in terminal
Not working - no internet message on screen - broken.
Bitcoin ATM is online and working. Screen has never been broken.
Cannot sell no ink printed on ticket, what an inconvenience.
Receipt paper has now been replenished.
No internet message on screen in red message box tried 14:25 16/03/17
Fixed. Sorry for any inconvenience.
Terrible terrible experience. Tried to purchase £40 of coins and 48 hours later still zero confirmations. Support are condescending and do not listen but instead send useless twitter links. They wing it on fees which are not adjusted according to traffic and mempool size. Do not use!
Waited around for over an hour, after calling i returned 4 hours later to find money still was not coming out machine. after 13 tx confirmation!!!, no explanation why this happened, no apology, waste of time.
Apologies for any inconvenience.
Support team on helpline are available Monday to Friday 10 am - 7pm, Saturdays 10am - 4 pm. Off on Sunday, you can also send in an email to email@example.com.
Worst experience ever, to sell BTC try other BTM providers or localbitcoins.com.
Tried to sell but only allow 20 pound. Needed to sell more.
Sorry for any inconvenience. The next time you visit you should now find it back online. Thanks for your patience
not working.avoid the machine always no internet or no coins or no cash
Sold BTC for GBP, it worked. Very convenient location.
This machine has been not working for over a week now 26 aug-2nd sept, shame this is a very accessible bit coin machine.
Currently out of order.
Screen is displaying out of order message
It wasnet working at all. Please avoid jt so much trouble wuth screen
Nincomsoup is online and working fine. If you experience a problem at a SatoshiPoint, contact us ASAP and we'll do our best to get it sorted quickly as possible. Email firstname.lastname@example.org. Thank you
Screen on but not responding
Out of order on 18/12/2016
consistently working, easy access, no faffing round with sms's
very convenient and works fine
Operator's name: SatoshiPoint
Support phone: 020-3026-6037, 020-3026-6038
Support email: email@example.com
Information for customers:If you should experience a problem during your transaction get in touch by email or phone.Leave your NAME, RECEIPT NUMBER, WALLET ADDRESS, SP ATM LOCATION and HOW MUCH BITCOIN / MONEY was involved.One of our team will get back to you as soon as possible.
Operator's working hours:Lines are open:Mon-Fri: 10am - 7pmSat: 10am - 4pmSun: phone lines are closed
On the map: All SatoshiPoint bitcoin ATM locations
City: London, UK
Business phone:Show number →020 7253 4552IMPORTANT! In case of issues or questions about bitcoin ATM – please contact operator instead.
Address:Saint Agnes Well 7-8London, EC1Y 1BEUnited Kingdom
Open hours:Mon-Fri: 7:30 am – 8:00 pmSun: Closed
ATM Type: General Bytes
Direction: Fiat ⇄ Crypto
Fees: Buy 4.9%, Sell 9.0% from BitcoinAverage
Limits: Buy: GBP 2000/txn, Daily: GBP 24000
Limits and verifications:
£0 - 500 no verification£501 - 1000 ID scan verification
Bitcoin machine is installed at Nincomsoup in London, UK.You can buy and sell bitcoins for cash here.
WARNING! Have you been suggested a job opportunity and then asked to send bitcoins using ATM? Or found a great deal, e.g. car on craiglist, and was asked to pay in bitcoins using ATM? You are highly likely a victim of a scam. Read FAQ for details!