Bitcoin Depot ATM

General Bytes Bitcoin ATM review

In the previous article we provided a review of Genesis Coin Bitcoin ATMs. In this post we review another bitcoin ATM more compact one from a Czech company General Bytes.

Overview

BATMTwo Bitcoin ATM

General Bytes ATM

  • One-Way Bitcoin ATM
  • Price 2849 USD, Free shipping
  • Sells coins from wallet or exchange
  • Point of Sale integrated
  • Remotely manageable and upgradable
  • Multilingual (English, Česky, Deutsch, Español, Français, Hrvatski, Italiano, Nederlands, Polski, Pусский, Slovenčina, 中国的)
  • Fiat Multicurrency (more than 120 including USD, EUR, etc)
  • Crypto Multicurrency (Bitcoin, Litecoin, Dogecoin)
  • AML/KYC integrated (Fingerprint or SMS)

Technical specification

  • Dimensions: 32x38x27 cm
  • Weight: 20 kg
  • Material: 2mm iron
  • Display: 7” projected capacitive
  • Mounting options: Designed to be mounted on wall (mounting screws and tools are included)
  • Internet connectivity: WiFi (b/g/n) + Ethernet 100Mbit
  • Cash box capacity: 500 bank notes
  • Security: Two high security standard locks. One for main doors, second for cashbox.
  • Warranty: 1 year

Buy Cryptocurrency Process

The process of purchasing cryptocurrency in this type of machines was described recently. It is important to note that the machine supports several cryptocurrencies – Bitcoin, Litecoin, Dogecoin – but also has an extensible API, which can be used to add any other cryptocurrency.

Another important feature of this machine is convenience for the users: the purchase may be done to existing wallet (you need to scan QR code), but also it can be purchased using email address only. In this case all the needed information will be sent to the user by email in encrypted form.

There is a convenience for the seller as well, while the machine supports both: sale from the wallet or sale from the exchange (means eliminate the volatility risk). Supported exchanges are: Bitstamp.net, Coinbase.com. Supported wallets are: Blockchain’s My Wallet, Bitcoind, Litecoind, Dogecoind, Block.io, Coinbase.com, Coinkite.com.

The following videos illustrate both processes:

POS functionality

General Bytes Bitcoin ATM by default supports POS functionality. That means if you install this machine in the shop, restaurant or any other business location, it can start accepting Bitcoin (or other cryptocurrencies) as a payment method without need to purchase any other hardware, software or integrating with any other third-party service.

The POS functionality is displayed in this video:

KYC/AML compliance features

The machine’s hardware and software supports the following ways of customer identification:

  • By SMS
  • Scan ID document
  • Fingerprint scan

Based on the provided identification – the transaction limits can be set up.

KYC/AML features are illustrated in the following video:

Remote management

Most of people don’t think about this when they are purchasing the machine, but they will realize that they need remote management when they start operating the machine. If they want to operate more than one machine, then remote management is absolute must.

Bitcoin ATM machine is not just about one time cost, maintenance costs are also very important. And remote management lowers maintenance costs dramatically.

Here are several use case scenarios what can be done with remote administration:

  • Is the machine online? Is it working? – You can check that on server administration web.
  • You can define the price settings flexibly without visiting the machine.
  • End customer has the problem with the machine, something went wrong.  He calls to support, you can check the status of his transaction on the server administration web (possible reasons: for example, Bitstamp connectivity problem, customer scanned different Bitcoin address than he thought that it scanned). You can even see which banknotes he inserted, how he navigated over the screens, etc.
  • You as an operator get sms or email notifications when: transaction occurred, machine is offline for more than an hour, when your exchange balance is low, when there is too much cash inside of the machine.
  • You upgrade the ATM software remotely from the server.

Price

This bitcoin ATM has a reasonably low price compared to other providers. A one-way BATMTwo machine costs $2849 with free shipping.

Another Bitcoin ATM with low price is Skyhook Bitcoin machine, which costs only $999. There is a trade-off between these two machines, while General Bytes is more feature rich out of the box, support many currencies by default, has POS integrated and more rich KYC/AML components. Also the unit itself is more solid and reminds more of the Lamassu machine.

35 thoughts on “General Bytes Bitcoin ATM review

  1. I would like to start busines to sell bitcoints through ATM machine at my store. But i cant find info about how to begin. If you have any information about it please let me know. I like your machine.
    Does it give receipt?

    1. Hi Roman, this machine General Bytes BATM2 doesn’t have a receipt printer, and is one-way (allows customers to buy bitcoins). There is more advanced BATM3 version from the same provider – which allows to print receipts and also allows to buy and sell bitcoins for cash.

      If you are have a business and would like to have a machine at your store – the easiest probably to find an operator, who would like to place machine at your location.

    1. This machine supports “more than 120 (including USD, EUR..)” according to producer, so highly likely yes, your currency will be supported. But you need to contact their support to be sure.

  2. When client inserts cash in bitcoin ATM and client bitcoin wallet is replenished, where does cash go? How do i make money?

    1. Hello Angel, if you are an operator you earn via fees on top of spot exchange price. So you charge customers more in cash than you send bitcoins.
      Then you need to take cash out from machine and exchange it back into bitcoins at spot price and replenish your bitcoin wallet, which used by bitcoin machine, so others people can buy bitcoins again from your machine.
      You can read in more details the process described here https://coinatmradar.com/blog/risks-of-running-a-bitcoin-atm-business/

  3. I think these people are higheay robbers with noooo compassion for customers. 579 dollars premium on one bitcoin. Shame shame shame. No body should buy through these robbers. SHAME SHAME SHAME

    1. Hi Paul, I see your frustration, however, leaving this comment here to the post about ATM producer (has nothing to do with operator) – doesn’t make any sense. I advise you to provide a feedback for a particular location you used, so that other customers can read info and understand that fees are high.

  4. What is the physical security of this unit? If this were placed in a restaurant for example, is the machine light enough to simply be picked up and carried away? How are these displayed with no stand?

    1. Hi Jon, General Bytes BATMTwo weighs: 23kg / 50lbs.
      They also sell a metal stand for it for $500, which weighs: 33kg / 73lbs.
      So machine is bolted to stand, and stand bolted down to floor, which makes it really a hard task to steal. But there are also other measures like placing inside store/restaurant, using cameras etc., which will reduce risk.

      Here are more details: https://www.generalbytes.com/batmtwo/

  5. I would like to buy 1 machine but i have some questions . I want to start with 1 atm and later like 10 in total who can i contact for sales and info? Please mail me back thx

  6. Hi,
    Do I just buy this machine and put it in my store? How about who will load cash? Is this machine linked or connected to a trading system and do the buy and sell? And me, as the owner of this machine just get commission on every transaction?
    I want to know more how it works. Seems a very profitable business on the list.
    Thank you very much.

    1. Hi Ade, you will need to fully operate yourself, e.g. getting cash from machine, loading to exchange (e.g. via your bank account, which might be locked because of this), getting back bitcoins for sale, controlling the process that funds are enough, and provide liquidity for this.
      Alternatively you can find someone who will place machine at your store and basically get rent for the place, but they will solely operate it.
      You can read more details here: https://coinatmradar.com/blog/how-to-host-a-bitcoin-atm-at-your-store-or-shop/

  7. I warn you not to buy from General Bytes. They have prioritized volume over quality. They have embarrassed my company and kept us non-operational for 7 weeks. I am paying out of pocket to fix manufacturing defects and trying to solve their problems. I’m not the only one, the other operator in our city has a machine that distributes too much money and has had no response to his ticket. They don’t care about your losses. They are a doomed company, one that prioritizes short-term profits will soon learn how liability destroys a business.

    1. Thank you for your comment. I have been slowly reaching out in this market and my first machine is from GB. Overall, the machine is nice and well made, but their support for setup, beyond their videos is very slow and inefficient. I have been waiting weeks for a resolution to a small problem that is preventing my machine from being usable. It just sits in an error state and I send email upon email, day after day with minimal and unhelpful responses. With phone support or an email representative that focused on a fix, it could be remedied in a short time. However, it is out of my hands and I am currently stuck with few options.

      As a growing company, I give them the benefit of the doubt that they are overburdened with work, but I do agree that they are prioritizing their growth and market foothold over the support of their current customer base.

  8. I have a few place in Brooklyn , NY where to put that kind of atm, but i would like to know how to install it to exchange. And also i am looking for partner who knows how to operate it and i will invest.

  9. Hi sir i just wanted to ask if i could send the btc in atm by my blockchain wallet if i buy one,
    and if i could , can i set a percentage % for costumer , example if a costumer wants to buy btc with a value from 100$ , can i set a % example 4% for 100$ i take 4$

    thanks i hope for a fast response

    1. Hello Milan, I don’t understand your use-case. If you want to become operator and run machine yourself, yes, you can set %% fee and also define minimum purchase amounts and also set fixed minimum fee if needed, e.g. to cover miner fees.
      Please ask for details manufacturer of particular machine you want to buy.

  10. Dear Sir ,

    Please could you send us a quotation for General Bytes BATMTwo Bitcoin ATM.

    Best regards
    Mouammer Ghriera

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