General Bytes Bitcoin ATM review

In the previous article we provided a review of Genesis Coin Bitcoin ATMs. In this post we review another bitcoin ATM more compact one from a Czech company General Bytes.

Overview

BATMTwo Bitcoin ATM

General Bytes ATM

  • One-Way Bitcoin ATM
  • Price 2849 USD, Free shipping
  • Sells coins from wallet or exchange
  • Point of Sale integrated
  • Remotely manageable and upgradable
  • Multilingual (English, Česky, Deutsch, Español, Français, Hrvatski, Italiano, Nederlands, Polski, Pусский, Slovenčina, 中国的)
  • Fiat Multicurrency (more than 120 including USD, EUR, etc)
  • Crypto Multicurrency (Bitcoin, Litecoin, Dogecoin)
  • AML/KYC integrated (Fingerprint or SMS)

Technical specification

  • Dimensions: 32x38x27 cm
  • Weight: 20 kg
  • Material: 2mm iron
  • Display: 7” projected capacitive
  • Mounting options: Designed to be mounted on wall (mounting screws and tools are included)
  • Internet connectivity: WiFi (b/g/n) + Ethernet 100Mbit
  • Cash box capacity: 500 bank notes
  • Security: Two high security standard locks. One for main doors, second for cashbox.
  • Warranty: 1 year

Buy Cryptocurrency Process

The process of purchasing cryptocurrency in this type of machines was described recently. It is important to note that the machine supports several cryptocurrencies – Bitcoin, Litecoin, Dogecoin – but also has an extensible API, which can be used to add any other cryptocurrency.

Another important feature of this machine is convenience for the users: the purchase may be done to existing wallet (you need to scan QR code), but also it can be purchased using email address only. In this case all the needed information will be sent to the user by email in encrypted form.

There is a convenience for the seller as well, while the machine supports both: sale from the wallet or sale from the exchange (means eliminate the volatility risk). Supported exchanges are: Bitstamp.net, Coinbase.com. Supported wallets are: Blockchain’s My Wallet, Bitcoind, Litecoind, Dogecoind, Block.io, Coinbase.com, Coinkite.com.

The following videos illustrate both processes:

POS functionality

General Bytes Bitcoin ATM by default supports POS functionality. That means if you install this machine in the shop, restaurant or any other business location, it can start accepting Bitcoin (or other cryptocurrencies) as a payment method without need to purchase any other hardware, software or integrating with any other third-party service.

The POS functionality is displayed in this video:

KYC/AML compliance features

The machine’s hardware and software supports the following ways of customer identification:

  • By SMS
  • Scan ID document
  • Fingerprint scan

Based on the provided identification – the transaction limits can be set up.

KYC/AML features are illustrated in the following video:

Remote management

Most of people don’t think about this when they are purchasing the machine, but they will realize that they need remote management when they start operating the machine. If they want to operate more than one machine, then remote management is absolute must.

Bitcoin ATM machine is not just about one time cost, maintenance costs are also very important. And remote management lowers maintenance costs dramatically.

Here are several use case scenarios what can be done with remote administration:

  • Is the machine online? Is it working? – You can check that on server administration web.
  • You can define the price settings flexibly without visiting the machine.
  • End customer has the problem with the machine, something went wrong.  He calls to support, you can check the status of his transaction on the server administration web (possible reasons: for example, Bitstamp connectivity problem, customer scanned different Bitcoin address than he thought that it scanned). You can even see which banknotes he inserted, how he navigated over the screens, etc.
  • You as an operator get sms or email notifications when: transaction occurred, machine is offline for more than an hour, when your exchange balance is low, when there is too much cash inside of the machine.
  • You upgrade the ATM software remotely from the server.

Price

This bitcoin ATM has a reasonably low price compared to other providers. A one-way BATMTwo machine costs $2849 with free shipping.

Another Bitcoin ATM with low price is Skyhook Bitcoin machine, which costs only $999. There is a trade-off between these two machines, while General Bytes is more feature rich out of the box, support many currencies by default, has POS integrated and more rich KYC/AML components. Also the unit itself is more solid and reminds more of the Lamassu machine.

18 thoughts on “General Bytes Bitcoin ATM review

  1. I would like to start busines to sell bitcoints through ATM machine at my store. But i cant find info about how to begin. If you have any information about it please let me know. I like your machine.
    Does it give receipt?

    1. Hi Roman, this machine General Bytes BATM2 doesn’t have a receipt printer, and is one-way (allows customers to buy bitcoins). There is more advanced BATM3 version from the same provider – which allows to print receipts and also allows to buy and sell bitcoins for cash.

      If you are have a business and would like to have a machine at your store – the easiest probably to find an operator, who would like to place machine at your location.

    1. This machine supports “more than 120 (including USD, EUR..)” according to producer, so highly likely yes, your currency will be supported. But you need to contact their support to be sure.

  2. When client inserts cash in bitcoin ATM and client bitcoin wallet is replenished, where does cash go? How do i make money?

    1. Hello Angel, if you are an operator you earn via fees on top of spot exchange price. So you charge customers more in cash than you send bitcoins.
      Then you need to take cash out from machine and exchange it back into bitcoins at spot price and replenish your bitcoin wallet, which used by bitcoin machine, so others people can buy bitcoins again from your machine.
      You can read in more details the process described here https://coinatmradar.com/blog/risks-of-running-a-bitcoin-atm-business/

  3. I think these people are higheay robbers with noooo compassion for customers. 579 dollars premium on one bitcoin. Shame shame shame. No body should buy through these robbers. SHAME SHAME SHAME

    1. Hi Paul, I see your frustration, however, leaving this comment here to the post about ATM producer (has nothing to do with operator) – doesn’t make any sense. I advise you to provide a feedback for a particular location you used, so that other customers can read info and understand that fees are high.

  4. What is the physical security of this unit? If this were placed in a restaurant for example, is the machine light enough to simply be picked up and carried away? How are these displayed with no stand?

    1. Hi Jon, General Bytes BATMTwo weighs: 23kg / 50lbs.
      They also sell a metal stand for it for $500, which weighs: 33kg / 73lbs.
      So machine is bolted to stand, and stand bolted down to floor, which makes it really a hard task to steal. But there are also other measures like placing inside store/restaurant, using cameras etc., which will reduce risk.

      Here are more details: https://www.generalbytes.com/batmtwo/

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