Bitcoin Depot ATM

How to sell bitcoins using Bitcoin ATM

In our previous article we described how you can buy bitcoins using Bitcoin ATM, in this post we describe the process of selling bitcoins via ATM.

How to sell bitcoins

What you need to know is that not all machines support two-way operations, many still only allow to buy bitcoins, however according to our Bitcoin ATM Charts about 40% of all installed Bitcoin ATMs actually support sell operations. In order to find your nearest bitcoin machine where you can sell bitcoins – you can visit our bitcoin ATM map. Use “Crypto->Fiat” ticked in the bottom filter to show all locations where you can sell bitcoins (you need to have “Fiat->Crypto” unchecked in order to hide locations where you can only buy bitcoins).

Here is a list of Bitcoin machine types that normally support sell operations (some operators may disable sell operations, so you need to check before planning your trip):

  • Robocoin
  • Genesis Coin (only Genesis1 and Satoshi2 machines, Satoshi1 ATM is one-way only)
  • BitAccess
  • General Bytes (only BATMThree model, BATMTwo is one-way machine)

Some other manufacturers also support sell operations in their machines, however the mentioned above represent the majority of installed units on the market.


When you sell bitcoins for cash using Bitcoin ATM, there are several general steps you need to go:

  • Verification step (optional, but normally for sell operations the operator will require you to identify yourself, however the identification procedure may vary for different machine types, or even operators running similar machines)
  • Send bitcoins to the given by bitcoin ATM QR code
  • Depending on the settings you will either get cash out of the machine immediately (may be set for small amounts), or you will be given the redeem code and need to wait for bitcoin transaction confirmations (normally 1 confirmation is used, but depends on the machine and operator, e.g. wallet update of Robocoin ATMs required customers to wait for 6 confirmations before they can get cash)



UPD: Robocoin bitcoin ATM producer has closed activity. There are still several Robocoin type kiosks installed at various locations, however, most of them switched to a different swoftware. So although the machine looks the same, the UI of the selling bitcoins process changed a lot. Most of such machines switched to General Bytes software and now the process of selling bitcoins there is similar to the one of BATMThree model from General Bytes (see below).

Here is how selling bitcoins worked at original Robocoin kiosk:

This is the first two-way Bitcoin ATM type that is installed in many countries at the moment. However, Robocoin has received many complaints from users due to its complicated buy and sell bitcoin procedure. The machines had biometric palm vein scanner and the whole process, especially the first registration, was quite complicated. Recently, following the market requirements the Robocoin company announced that they plan to remove palm vein scan step.

On the other hand, with recent update of software Robocoin made it mandatory for operators to use Robocoin’s proprietary wallet solution, which means that customers’ funds are stored at Robocoin. Since November 2014 Robocoin has switched all operators to their new Wallet 2.0. The operators who were not willing to proceed with the update, had to switch to something else, e.g. Satoshipoint integrated Lamassu software into their machines. At the moment they support only buy bitcoins operation, but sell operations are planned for the nearest future.

So, if you are going to use Robocoin kiosk you need to clearly understand that even on the same hardware the software may vary and the process will be different.

When you want to sell bitcoins at Robocoin (native software) you need first to create a wallet at Robocoin. In the previous article we covered the steps how to create Robocoin wallet.

Now, before you can cash out your bitcoins using Robocoin ATM you need first to have bitcoins in your wallet. So if you have them in your own wallet, you need first to transfer it to Robocoin. Here are the steps:

  • Tap “Receive” option on the screen (when you are logged in to your wallet)
  • You will be provided with QR code for depositing bitcoins
  • Send bitcoins to this address
  • Wait 6 confirmations, which Robocoin takes to accept the transaction

Robocoin wallet deposit

Be prepared to wait about 1 hour between you transferred bitcoins to Robocoin machine and the moment you can actually withdraw cash. However, if you already have funds within Robocoin wallet, the selling of bitcoins for cash is quite fast.

So after your funds are in Robocoin wallet, all you need to do is:

  • Sign in to Robocoin ATM (phone and PIN, verification code)
  • Tap “Withdraw” button
  • Choose the cash amount you want to withdraw and click “Finish”
  • Get the receipt and cash

The process is demonstrated in the following video:

Genesis1 machine from Genesis Coin


This is a two-way Bitcoin ATM, which you also can find at many locations. If you think about running a Bitcoin ATM you may be interested to read the Genesis1 review.

The sell bitcoins procedure in this type of ATM may vary as the ATM supports white-labeling, so what you see on the screen may be different from operator to operator. Here is an example of selling bitcoins using Bitcoinnect ATM in China:

  • Choose withdraw cash
  • Choose Bitcoin (these machines normally may support other cryptocurrencies)
  • Choose amount to withdraw
  • Send bitcoins to given address QR code
  • Receive cash immediately as bitcoins transaction is propagated on the network

The following video demonstrates the process:

However the machine itself supports several verifications including phone verification and finger scan, and some operators may have these features enabled, so be prepared.



BitAccess is another popular Bitcoin ATM, which supports sell bitcoin operations. Here is a standard procedure you are asked to follow in order to exchange bitcoins for cash:

  • Provide your mobile number
  • Enter received verification code
  • Choose “Sell bitcoins”
  • Enter the amount
  • Send bitcoins to given address QR code
  • Get cash
  • Optionally you can print the receipt for the transaction

The following video illustrates this process:


General Bytes BATMThree bitcoin ATM

BATMThree bitcoin machine
General Bytes BATMThree

There are two different types of bitcoin ATMs from General Bytes: BATMTwo (one-way) and BATMThree (two-way as on picture above).

In order to sell bitcoins at this machine one has to go over the following steps:

  • Choose “Sell bitcoins” option in the menu
  • Define amount of transaction to sell (depending on the amount different verification procedures might apply, e.g. no checks, mobile check by SMS, finger print scan, ID doc scan, all this varies from operator to operator and you need to check it before using the machine).
  • Then a receipt will be printed, which will contain a bitcoin address whereto particular amount of bitcoins to be sent. Also in the same QR code there is a redeem code add, which will be used later for getting cash from bitcoin ATM.
  • So send bitcoins to the given address and wait depending on how many confirmations you are required to wait by operator.
  • Then use the machine again, now choose “Redeem ticket” option to start and scan the same QR code from receipt, you will be given cash immediately.

Here is how a printed redeem receipt looks like:

BATMThree redeem receipt
BATMThree redeem receipt

The process of selling bitcoins at this type of machines is demonstrated in the following video by Karel from General Bytes (check the second part of the video):

You can find the nearest Bitcoin ATM to you using our Bitcoin ATM Map.

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37 thoughts on “How to sell bitcoins using Bitcoin ATM

  1. hi there is something wrong with the BTM in columbus at the backroom barbershop salon. they said machine is just a black screen… please fix so i can withdraw cash!

    1. First of all these checks are not applied everywhere. Although machines are equipped with fingerprint scanner, I hardly know an operator who uses this feature.

      Some machines do have phone verification, ID scan option activated. This is due to the fact that operators run their business in particular legal field, where they are obliged to do KYC/AML.

      Fair to say, that many machines don’t have verifications at all, so in this case the purchase/selling of bitcoins is much more anonymous. So it is about to find a right place for you depending on how you are going to use bitcoins later.

        1. You can check description on each listing in your area (“Limits and verifications” section). Operators usually put some information there.
          As you are commenting to the post for “selling bitcoins” – just for your information, usually purchasing can be more anonymous, for sell operations operators would like to verify/identify the user more often.
          But you need to research machines in your location in case you find something fitting your requirements.

      1. So I guess it´s not necessary to be from the same country where te ATM is located in order to withdraw cash?

  2. For selling btc on a General Bytes machine can I just use the smart phones wallet? Also to get anything over the 1k up to 5k what does registration consistent of? O r could I jsut sell 1k more then once in the same day? or would I need someone else finger to do that? Thank You.

    1. > can I just use the smart phones wallet

      For selling bitcoins at General Bytes you need to use BATM3 model, BATM2 supports only buying. The process of selling bitcoins is illustrated in the video above in the post (see last part of the video). So when you chose “sell bitcoins” option – machine will print a receipt with QR code of address where to send bitcoins and also redeem code. You can send bitcoins to this address using any software. You can use your wallet on mobile, or desktop wallet – it doesn’t matter. Machine only cares that transaction is on the blockchain and proper amount of confirmations is received (number of confirmations is set by operator, normally anywhere between 1-3). So when confirmations are there – you can go to machine, scan redeem code and get cash out of machine.

      > Also to get anything over the 1k up to 5k what does registration consistent of?

      Verification procedures and limits might vary significantly depending on operator and also country of operation as regulations are different. You need to check particular location which you want to visit. Start with checking listing of this machine on our site or contact operator for details. Normally operators use phone verification by SMS for smaller amounts, and ID scan for higher volume. Fingerprints are rarely used.

      > or would I need someone else finger to do that?

      If there is a fingerprint activated at a machine – probably phone by SMS check is also available prior to fingerprint scan, so in this case another person needs also to verify phone. But do check machine first, as it is normal when one person can buy more than 1K per day with properly done KYC vertifications. So it is highly likely you don’t need to ask anybody else for selling another portion of bitcoins.

  3. My area (Atlantic Canada) has NO machines and I would like to know more about how to procure one in the Capital of the Maritimes to help close this gap. I have been scanning all over this page and have yet to see any numbers or plans for this. Please reach out to my email on file with more details when you can please.

  4. I tried to sell £260 worth of bitcoin using the BATM3 for the first time. I scanned the code on my ticket and sent £260 and only noticed after the ticket said to send the exact amount of bitcoin printed on it. I contacted the operator and he said it should go back to my wallet as the transaction did not go through on his end. That was on 02/04/2017 and I have not received anything back. What can I do?

    1. Hi Dee,

      > it should go back to my wallet as the transaction did not go through on his end

      This is something should not be happening normally in case the txn is confirmed on the blockchain (as it probably was), unless operator sent another refund txn to you, which he didn’t according to what you describe.

      Could you please share the address you used for this txn and also let me know which machine (which operator) it was, I’ll follow up on this case.

      You can send details privately over email or contact form.

  5. great info and tech support thanks everyone at radar promoting this honest money not controled and distorted by the rothchild family love this love math love electricity

  6. ¡Hola!

    We have turned 11,000+ regular ATM in Mexico into BTC ⇒ cash machines.

    We are starting deals to expand our service all over Latam.
    Do you wanna give us a try?

  7. If you have a paper wallet can the atm scan it and you sell it bitcoins for cash? Don’t want to import or sweep paper wallet, just want to hold it up to the machine and get cash back. Is it possible?

    1. Hi Murray, no this scenario won’t work, as you will need to send bitcoins to machine, means you need to initiate the payment, for this you need to import it to wallet first, ATMs can’t sweep it for you.
      Also it is not recommended to store bitcoins in paper receipt, as in this case private key was generated by machines, however, it is advisable to fully control private keys, means to generate on your own and store in your own wallet.

  8. It has been two days and I am yet to receive my cash for the bitcoins I sold at the atm. The atm keeps returning the message , “payment is still on its way for this ticket. I am confused .

    1. Hi Ivory. This could be connected tonetwork congestion and depends on the size of fees you used. Check that transaction is confirmed on the network first. If it is — please contact operator of machine you used to help you.

  9. So I purchase BTC at an ATM. Where does BTC reside to enable me to transfer to a different crypto currency if desired. Is an account automatically generated and this info is then mailed to me? Do I even have the ability to Purchase / Trade For a different crypto currency with my BTC ATM purchase?

    1. When you buy BTC from ATM you can use your own wallet address. In this case at the moment bitcoins arrive you can use it further as you like.
      In case you decide at the moment of purchase for machine to generate address for you, normally it is provided in the way of printed paper wallet (receipt), how to use funds from it — read here:
      Or alternatively some machines (General Bytes models) allow you to email all details (with your password protected). In this way you can use bitcoins later on as you will get private key.
      So yes, ways are different, but in any scenario you can trade bitcoins for other crypto currencies. Pay attention that some machines allow purchase of other coins directly from interface. Bitcoin with high miner fees is not the best introduction cryptocurrency nowadays, as you might need to pay another $20-30 miner fee per transaction to send bitcoins anywhere later on depending on network congestion at the time of payment.

    1. Limits are defined by operators individually, you either need to check at machine (should be available in the process flow), or contact operator of machine you want to visit beforehand to ask about limits they pose.

    1. Hi Bruno,

      It is hard to give advice as different operators have different rules. I advise you to contact operator of machine you plan to use beforehand to get an answer for your question so you know for sure what to expect.

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